Liquid Test Helpdesk :: New Ticket

BENCHMARKS

Loading Time: Base Classes	0.0156
Controller Execution Time ( Ticket / Open )	0.5679
Total Execution Time	0.5835

GET DATA

$_GET['r']

1765075672

MEMORY USAGE

926,736 bytes

POST DATA

No POST data exists

URI STRING

ticket/open

CLASS/METHOD

ticket/open

DATABASE: liquid20_liquid_ticket QUERIES: 10 (Hide)

0.5180	INSERT INTO `ci_sessions` (`session_id`, `ip_address`, `user_agent`, `last_activity`, `user_data`) VALUES ('4e0e76e5ac1afd14b76ce5332a018167', '216.73.216.174', 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)', 1765082696, '')
0.0002	SELECT * FROM (`business`) WHERE `slug` = 'parami'
0.0001	SELECT * FROM (`users`) WHERE `role` != 'admin' AND `role` != 'client' AND `role` != 'superclient' AND `activated` = 1 ORDER BY `username` ASC
0.0001	SELECT * FROM (`users`) WHERE `role` = 'support' AND `activated` = 1
0.0029	UPDATE `ci_sessions` SET `last_activity` = 1765082696, `user_data` = 'a:2:{s:9:\"user_data\";s:0:\"\";s:4:\"init\";a:17:{s:12:\"gbIsLoggedIn\";b:0;s:8:\"giUserId\";b:0;s:11:\"gsUserEmail\";b:0;s:10:\"gsUserRole\";b:0;s:10:\"gsUsername\";b:0;s:9:\"gbIsStaff\";b:0;s:11:\"gbIsManager\";b:0;s:9:\"gbIsAdmin\";b:0;s:11:\"gbIsSupport\";b:0;s:10:\"gbIsClient\";b:0;s:15:\"gbIsSuperClient\";b:0;s:13:\"gbIsOutsource\";b:0;s:12:\"giBusinessId\";N;s:15:\"gaBusinessUnits\";a:0:{}s:12:\"gaStaffUsers\";a:6:{i:0;a:17:{s:2:\"id\";s:2:\"32\";s:8:\"username\";s:4:\"alex\";s:8:\"password\";s:34:\"$P$BysLwEvFhxua28bVE8j4G2ZtcsQ9EM.\";s:5:\"email\";s:24:\"alex@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:12:\"49.49.243.48\";s:10:\"last_login\";s:19:\"2023-09-29 11:02:00\";s:7:\"created\";s:19:\"2013-04-10 16:42:15\";s:8:\"modified\";s:19:\"2023-09-29 11:02:00\";s:4:\"role\";s:7:\"manager\";s:14:\"fk_id_business\";s:1:\"3\";}i:1;a:17:{s:2:\"id\";s:2:\"80\";s:8:\"username\";s:4:\"kade\";s:8:\"password\";s:34:\"$P$BwArtvt2cKIQ7k4HNE2W0wxd6LGKK20\";s:5:\"email\";s:24:\"kade@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:13:\"171.98.130.50\";s:10:\"last_login\";s:19:\"2018-05-23 13:41:14\";s:7:\"created\";s:19:\"2016-07-27 14:45:32\";s:8:\"modified\";s:19:\"2018-05-23 13:41:14\";s:4:\"role\";s:5:\"staff\";s:14:\"fk_id_business\";s:1:\"3\";}i:2;a:17:{s:2:\"id\";s:2:\"29\";s:8:\"username\";s:2:\"ly\";s:8:\"password\";s:34:\"$P$BLmLxgCIVYSeOLQ3zbCmTfSIMdcB8T1\";s:5:\"email\";s:22:\"ly@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:11:\"1.47.136.17\";s:10:\"last_login\";s:19:\"2025-10-22 17:25:38\";s:7:\"created\";s:19:\"2013-04-02 17:32:37\";s:8:\"modified\";s:19:\"2025-10-22 17:25:38\";s:4:\"role\";s:5:\"staff\";s:14:\"fk_id_business\";s:1:\"3\";}i:3;a:17:{s:2:\"id\";s:2:\"30\";s:8:\"username\";s:4:\"meow\";s:8:\"password\";s:34:\"$P$BKsqVV0FR1vb24M/RzKLe3gc0QzslV/\";s:5:\"email\";s:24:\"meow@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:14:\"115.87.152.174\";s:10:\"last_login\";s:19:\"2017-11-13 11:45:12\";s:7:\"created\";s:19:\"2013-04-02 17:32:58\";s:8:\"modified\";s:19:\"2017-11-13 11:45:12\";s:4:\"role\";s:5:\"staff\";s:14:\"fk_id_business\";s:1:\"3\";}i:4;a:17:{s:2:\"id\";s:3:\"101\";s:8:\"username\";s:6:\"Oliver\";s:8:\"password\";s:34:\"$P$BL19ZxxWXzPWEKEFWlLvtgLtB7J/xa0\";s:5:\"email\";s:26:\"oliver@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:14:\"188.215.235.71\";s:10:\"last_login\";s:19:\"0000-00-00 00:00:00\";s:7:\"created\";s:19:\"2023-09-20 15:40:50\";s:8:\"modified\";s:19:\"2023-09-20 15:40:50\";s:4:\"role\";s:5:\"staff\";s:14:\"fk_id_business\";s:1:\"3\";}i:5;a:17:{s:2:\"id\";s:2:\"37\";s:8:\"username\";s:7:\"support\";s:8:\"password\";s:34:\"$P$BlAu2UPfJVZcNzKluNQ5X064RsKxk5.\";s:5:\"email\";s:27:\"support@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:12:\"49.49.218.61\";s:10:\"last_login\";s:19:\"2025-12-04 09:40:24\";s:7:\"created\";s:19:\"2013-06-10 11:54:42\";s:8:\"modified\";s:19:\"2025-12-04 09:40:24\";s:4:\"role\";s:7:\"support\";s:14:\"fk_id_business\";s:1:\"3\";}}s:13:\"gaSupportUser\";a:1:{i:0;a:17:{s:2:\"id\";s:2:\"37\";s:8:\"username\";s:7:\"support\";s:8:\"password\";s:34:\"$P$BlAu2UPfJVZcNzKluNQ5X064RsKxk5.\";s:5:\"email\";s:27:\"support@liquid-branding.com\";s:9:\"activated\";s:1:\"1\";s:6:\"banned\";s:1:\"0\";s:10:\"ban_reason\";N;s:16:\"new_password_key\";N;s:22:\"new_password_requested\";N;s:9:\"new_email\";N;s:13:\"new_email_key\";N;s:7:\"last_ip\";s:12:\"49.49.218.61\";s:10:\"last_login\";s:19:\"2025-12-04 09:40:24\";s:7:\"created\";s:19:\"2013-06-10 11:54:42\";s:8:\"modified\";s:19:\"2025-12-04 09:40:24\";s:4:\"role\";s:7:\"support\";s:14:\"fk_id_business\";s:1:\"3\";}}s:12:\"gaCategories\";a:0:{}}}' WHERE `session_id` = '4e0e76e5ac1afd14b76ce5332a018167'
0.0001	SELECT * FROM (`business`) WHERE `deleted` = 0 ORDER BY `active` DESC, `label`
0.0001	`SELECT * FROM ticket_priority_lookup ORDER BY order_display ASC`
0.0001	`SELECT * FROM ticket_status_lookup ORDER BY order_display ASC`
0.0003	SELECT * FROM (`category`) WHERE `slug` = ''
0.0003	SELECT * FROM (`category_form`) WHERE `fk_category_id` = 0 AND `active` = 1 ORDER BY `date_added` DESC

HTTP HEADERS (Show)

SESSION DATA (Show)

session_id	4e0e76e5ac1afd14b76ce5332a018167
ip_address	216.73.216.174
user_agent	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
last_activity	1765082696
user_data
init	Array ( [gbIsLoggedIn] => [giUserId] => [gsUserEmail] => [gsUserRole] => [gsUsername] => [gbIsStaff] => [gbIsManager] => [gbIsAdmin] => [gbIsSupport] => [gbIsClient] => [gbIsSuperClient] => [gbIsOutsource] => [giBusinessId] => [gaBusinessUnits] => Array ( ) [gaStaffUsers] => Array ( [0] => Array ( [id] => 32 [username] => alex [password] => $P$BysLwEvFhxua28bVE8j4G2ZtcsQ9EM. [email] => alex@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 49.49.243.48 [last_login] => 2023-09-29 11:02:00 [created] => 2013-04-10 16:42:15 [modified] => 2023-09-29 11:02:00 [role] => manager [fk_id_business] => 3 ) [1] => Array ( [id] => 80 [username] => kade [password] => $P$BwArtvt2cKIQ7k4HNE2W0wxd6LGKK20 [email] => kade@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 171.98.130.50 [last_login] => 2018-05-23 13:41:14 [created] => 2016-07-27 14:45:32 [modified] => 2018-05-23 13:41:14 [role] => staff [fk_id_business] => 3 ) [2] => Array ( [id] => 29 [username] => ly [password] => $P$BLmLxgCIVYSeOLQ3zbCmTfSIMdcB8T1 [email] => ly@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 1.47.136.17 [last_login] => 2025-10-22 17:25:38 [created] => 2013-04-02 17:32:37 [modified] => 2025-10-22 17:25:38 [role] => staff [fk_id_business] => 3 ) [3] => Array ( [id] => 30 [username] => meow [password] => $P$BKsqVV0FR1vb24M/RzKLe3gc0QzslV/ [email] => meow@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 115.87.152.174 [last_login] => 2017-11-13 11:45:12 [created] => 2013-04-02 17:32:58 [modified] => 2017-11-13 11:45:12 [role] => staff [fk_id_business] => 3 ) [4] => Array ( [id] => 101 [username] => Oliver [password] => $P$BL19ZxxWXzPWEKEFWlLvtgLtB7J/xa0 [email] => oliver@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 188.215.235.71 [last_login] => 0000-00-00 00:00:00 [created] => 2023-09-20 15:40:50 [modified] => 2023-09-20 15:40:50 [role] => staff [fk_id_business] => 3 ) [5] => Array ( [id] => 37 [username] => support [password] => $P$BlAu2UPfJVZcNzKluNQ5X064RsKxk5. [email] => support@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 49.49.218.61 [last_login] => 2025-12-04 09:40:24 [created] => 2013-06-10 11:54:42 [modified] => 2025-12-04 09:40:24 [role] => support [fk_id_business] => 3 ) ) [gaSupportUser] => Array ( [0] => Array ( [id] => 37 [username] => support [password] => $P$BlAu2UPfJVZcNzKluNQ5X064RsKxk5. [email] => support@liquid-branding.com [activated] => 1 [banned] => 0 [ban_reason] => [new_password_key] => [new_password_requested] => [new_email] => [new_email_key] => [last_ip] => 49.49.218.61 [last_login] => 2025-12-04 09:40:24 [created] => 2013-06-10 11:54:42 [modified] => 2025-12-04 09:40:24 [role] => support [fk_id_business] => 3 ) ) [gaCategories] => Array ( ) )

CONFIG VARIABLES (Show)

base_url	https://parami.tickettest.liquidhostings.com/
cdn_url
index_page
uri_protocol	AUTO
url_suffix
language	english
charset	UTF-8
enable_hooks
subclass_prefix	MY_
permitted_uri_chars	a-z 0-9~%.:_\-
allow_get_array	1
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
log_threshold	0
log_path
log_date_format	Y-m-d H:i:s
cache_path
encryption_key	I2zdoieltf0H5sgSI8y6B7eo27i110KY
sess_cookie_name	ci_session
sess_expiration	1209600
sess_expire_on_close
sess_encrypt_cookie
sess_use_database	1
sess_table_name	ci_sessions
sess_match_ip
sess_match_useragent
sess_time_to_update	300
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
global_xss_filtering
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
tank_auth	Array ( [website_name] => Your project [webmaster_email] => webmaster@your-site.com [phpass_hash_portable] => 1 [phpass_hash_strength] => 8 [allow_registration] => 1 [captcha_registration] => [email_activation] => [email_activation_expire] => 172800 [email_account_details] => [use_username] => 1 [username_min_length] => 3 [username_max_length] => 20 [password_min_length] => 4 [password_max_length] => 20 [login_by_username] => 1 [login_by_email] => 1 [login_record_ip] => 1 [login_record_time] => 1 [login_count_attempts] => 1 [login_max_attempts] => 5 [login_attempt_expire] => 86400 [autologin_cookie_name] => autologin [autologin_cookie_life] => 5356800 [forgot_password_expire] => 900 [captcha_path] => captcha/ [captcha_fonts_path] => captcha/fonts/5.ttf [captcha_width] => 200 [captcha_height] => 50 [captcha_font_size] => 14 [captcha_grid] => [captcha_expire] => 180 [captcha_case_sensitive] => 1 [use_recaptcha] => [recaptcha_public_key] => [recaptcha_private_key] => [db_table_prefix] => )
pusher_api_key	945a1d2ec9c3b2e74a96
pusher_secret	d59cb1d22cbac1493148
pusher_app_id	46772

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION
SERVER_PORT	443
SERVER_NAME	parami.tickettest.liquidhostings.com
REMOTE_ADDR	216.73.216.174
SERVER_SOFTWARE	Apache
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING	r=1765075672
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR